Concept
Foco’s know-how in developing systems for repair management in companies as Embraer,
Siemens Enterprise and Cobra Technologies enabled us to accomplish a tool for dealing with needs of repair
companies and companies that demand outsourcing repair services.
Our solution allows the repair process monitoring, step-by-step, from receiving the material to its return after
production. It’s possible to control internal and external repair process and to control specific attributes of
these processes.
Expected Results
1 -
Quality and productivity gains through the standardization of services processes and
performance appraisal.
2 -
Increase of answer speed and the reduction of lag time.
3 -
Processes time measuring, thus defining indicators for its improvements.
4 -
Making available an information database to exchange information with ERP
5 -
Cooperative system for users and suppliers
6 -
Processes integrity guarantee
Funcionalities
|
Description |
 Internet
Portal
|
Access by internet portal or website link. |
Call
Logging
|
Data entry
Information treatment
Repair Orders classification, as internal or external repair
|
| Repair Process |
Repair process configuration
Parameterization
Guarantee control
Deadline control
|
Visibilities and Reports
|
Repair painel
Extract records in excel
Consults and maps
|
|
| 
