| In 1995 Foco introduced the issue
of corporate responsibility as a relevant component to the improvement
of the relationship between clients and suppliers.
Our understanding was that leading companies could have an important
influence on its suppliers chain, in the sense of spreading
the concepts of corporate responsibility and performing an instructing
role in such relationships.
The first project was carried out at Tubos e Conexões Tigre.
Afterwards and inspired by Ethos Institute , through its models
of evaluation of corporate responsibility, Foco developed a
new approach.
This approach included an alignment of expectations process,
a self assessment and the sharing of suppliers’ experiences.
It was implemented at the end of 1999 at Natura Cosméticos to
its outsourced services suppliers. This method was recognized
and released by Ethos Institute and disseminated to Banco Real
(ABN Amro Bank). In this bank the model was the parameter to
evaluate the progress of the actions regarding corporate responsibility
issues in the relationship with suppliers. This process was
enriched by an internet portal, conceived and developed by Foco.
As Santander Bank bought Banco Real, Foco worked to bring up-to-date
the internet portal and its relationship functionalities between
Santander and its suppliers.
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